Wednesday, 20 January 2016

We're Customer Service Champions!

Utility Warehouse has been recognised as the TOP RATED utility company in the UK by the Institute of Customer Service –  the UK's leading independent professional customer service organisation. 
Developed from extensive research, their UK Customer Satisfaction Index (UKCSI) provides insights into customer satisfaction, involving 228 organisations based on over 39,000 customer responses.
Utility Warehouse scored higher than every utility and telecoms provider – including First Utility and Ovo Energy!
UW was ranked in 2nd place overall hot on the heels of retail giant Amazon in top spot. And we were rated higher than John Lewis, M&S and Waitrose  among many other established and trusted major retailers.
The UKCSI research showed that ‘staff competence’ was the highest priority – something we pride ourselves on. ‘Price’ was listed as the 21st most important priority, 
This is truly a massive endorsement and testament to our commitment to remaining the 'Nation's most trusted utility supplier'. It is thanks to you, our Purple Army, and all your dedication and hard work, not to mention our Head Office staff, who work tirelessly to support you as you build your Utility Warehouse businesses.
Who can you talk to about this amazing news today?

Email chris@dropyourbills.co.uk

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